We can assure you that our team of highly skilled technicians will diligently address and resolve any issues covered under the warranty for your unit. However, as a precautionary measure, since we don't provide any data recovery or data backup services, we strongly recommend that you back up all your data before sending the unit to our facility. This proactive step will ensure that you have a secure backup of your data in the unlikely event that we need to proceed with replacing a faulty storage drive.
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