Why do I have to pay shipping to Computer Upgrade King for a warranty repair?

Modified on Fri, 26 Jan at 4:39 PM

If your request is within 30 days from the date of purchase, we will provide free shipping for repair. However, if it has been more than 30 days, you will be responsible for shipping the unit to us for repair. Once we receive the unit, we will cover diagnostics, repairs, and return shipping back to you. We believe in being fair and transparent with our customers, and we strive to provide the best possible service at all times.  

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